Refund policy

Return & Refund Policy

At The Good Health Store, customer satisfaction and product quality are our priorities. Returns, exchanges, or refunds are accepted only under the specific conditions mentioned below.

Food Products

Due to hygiene and safety standards, returns or refunds for food products will only be accepted if the product is received in a damaged condition.

Clothing & Fashion Products

Returns or exchanges for clothing and fashion products will only be accepted in cases of:

  • Damaged or defective products

  • Torn items received upon delivery

  • Size-related issues

Products must be unused, unwashed, and returned in their original condition with all packaging intact.

Non-Returnable Conditions

We do not accept returns, refunds, or exchanges for:

  • Change of mind

  • Personal preference issues

  • Used or washed products

  • Products without proper proof or evidence for the return request

Requests that do not meet the above conditions will not be eligible for return, refund, or exchange.

Return Verification Process

Before shipping, we provide product images and related details for confirmation. Similarly, customers are required to provide clear images/videos of the product while requesting a return, refund, or exchange. This helps our team verify the issue and process the request smoothly.

Contact Us

For any return, refund, exchange, or order-related queries, customers may contact our support team using the details below or they can fill out the Contact Us for and someone from our team would be in touch. Our team will be happy to assist you.

Email: care@goodhealthstore.in

Phone: +91-8447123100